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The Sarasota and Frizell Dental Clinic provides both preventive and orthodontic dental services. The two owners, Reese Sarasota and Anita Frizell, operate the clinic as

The Sarasota and Frizell Dental Clinic provides both preventive and orthodontic dental services. The two owners, Reese Sarasota and Anita Frizell, operate the clinic as two separate investment centers: Preventive Services and Orthodontic Services. Each of them is in charge of one of the centers: Reese for Preventive Services and Anita for Orthodontic Services. Each month, they prepare an income statement for the two centers to evaluate performance and make decisions about how to improve the operational efficiency and profitability of the clinic. Recently, they have been concerned about the profitability of the Preventive Services operations. For several months, it has been reporting a loss. The responsibility report for the month of May 2022 is shown here.

Actual

Difference from Budget

Service revenue

$40,030 $1,130 Favorable

Variable costs

Filling materials

5,010 130 Unfavorable

Novocain

3,910 60 Unfavorable

Supplies

1,890 400 Favorable

Dental assistant wages

2,400 0 Neither Favorable nor Unfavorable

Utilities

500 90 Unfavorable

Total variable costs

13,710 120 Favorable

Fixed costs

Allocated portion of receptionists salary

3,200 310 Unfavorable

Dentist salary

9,640 450 Unfavorable

Equipment depreciation

6,030 0 Neither Favorable nor Unfavorable

Allocated portion of building depreciation

15,040 1,300 Unfavorable

Total fixed costs

33,910 2,060 Unfavorable

Operating income (loss)

$(7,590) $810 Unfavorable

In addition, the owners know that the investment in operating assets at the beginning of the month was $80,040, and it was $71,880 at the end of the month. They have asked for your assistance in evaluating their current performance reporting system. Prepare an investment center responsibility report for the Preventative Services segment for May 2022. (Round ROI to 2 decimal places, e.g. 1.51%.)

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