The service department will need a system to support its unique needs of scheduling technicians, obtaining parts for repair, and setting up follow up appointments once parts are in-stock. I want to make sure that none of the analysis and design tasks fall through the cracks. I need you to identify all of the tasks that you will need to complete. I find it is helpful to create a Work Breakdown Structure to identify the tasks. Don't forget to include the system and industry analysis, system design, implementation plans, and security tasks in your WBS.

 

1 Analysis and Design task durations 2 3 Project name 4 Accounts Payable 5 6 7 8 9 10 11 12 13 14 15 Human Resources 16 17 18 19 20 21 22 23 24 25 26 Payroll 27 28 29 30 31 32 33 34 35 Year 2018 2017 2019 Task name Interview process Development of User Questionnaire Identification of risks DFD diagram UML diagram Layout of 1 report Layout of 1 user screen Testing plan Implementation plan Interview process Development of User Questionnaire Identification of risks DFD diagram UML diagram Layout of 1 report Layout of 1 user screen Testing plan Implementation plan Interview process Development of User Questionnaire Identification of risks DFD diagram UML diagram Layout of 1 report Layout of 1 user screen Testing plan Implementation plan Duration 5 days 2 days 1.5 days 4 days 4 days 4 hours 2 hours 5 days 3 days 4 days 2 days 1 day 3.5 days 2 days 2 hours 4 hours 7 days 3 days 6 days 1 day 2 days 4.5 days 5 days 1 day 4 hours 5 days 3.5 days