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The service design of a luxury hotel ( such as the Marriutt Hotel ) differs from a non - luxury hotel ( such as Motel
The service design of a luxury hotel such as the Marriutt Hotel differs from a nonluxury hotel such as Motel because:
A nonluxury hotel's focus is on customized services.
A luxury hotel offers fewer services and is less flexible than a nonluxury hotel.
A nonluxury hotel does not offer a full service restaurant and bar with room service to its customers.
A luxury hotel's focus is on low cost operations and they price their services to attract price sensitive customers.
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