The shift supervisor for a distribution centre has the following role description: The role is to supervise the loading and unloading of goods in the distribution centre. You will be responsible for leading a team of eight workers during the busy day shift. Duties are: Organise work rosters and schedules for the eight warehouse workers Allocate work to the workers at the start of the working day and as needed during the shift in the team and individual meetings Supervise day-to-day warehouse activities, making sure that issues are resolved, and workers follow compliance requirements and workplace standards Train workers to perform standard goods handling tasks (as needed) Discuss and liaise work with other departments (e.g., schedulers, loading managers and any others) to coordinate and carry out work Complete records of goods coming in and out of the warehouse by documenting goods and work activities to the organisation's stock control computer system Monitor and record work for continuous improvement assessment Participate in yearly employee performance reviews with human resources to review performance and set work goals. For the role of the distribution centre supervisor, identify only the work activities that require direct communication with others. List these activities and next to each one, write down how the communications can take place (e.g., spoken, writing or demonstrating). Imagine you are allocating work to the workers. Write down the requirements for doing this; you must include: Your communication preparation How you would communicate with the workers The level of formality for the communications The audience requirements.