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The SLA ( Service Level Agreement ) monitor mechanism is used to specifically observe the runtime performance / quality of cloud services to ensure that
The SLA Service Level Agreement monitor mechanism is used to specifically observe the runtime performancequality of cloud services to ensure that they are fulfilling the contractual QoS requirements that are published in SLAs.
The data collected by the SLA monitor is processed by an SLA management system to be aggregated into SLA reporting metrics.
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