Answered step by step
Verified Expert Solution
Question
1 Approved Answer
The system that ABC Bank uses to channel or direct a customer s call to the most suitable call centre agent, based on the customer
The system that ABC Bank uses to channel or direct a customers call to the most suitable call centre agent, based on the customers query, where the customer enters the most appropriate number and gets directed, is aan system. Select one: a interactive voice response b text messaging c voiceover internet protocol d callforwarding
The system that ABC Bank uses to channel or direct a customers call to the most suitable call centre agent, based on the customers query, where the customer enters the most appropriate number and gets directed, is aan system.
Select one:
a
interactive voice response
b
text messaging
c
voiceover internet protocol
d
callforwarding
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access with AI-Powered Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started