The team estimates came close to yesterday's guesstimate $(391,000)-$ not good news. Songsee knew the answer of the change committee would be to hold for the full amount. She was right. The change committee believed the costs are there and need to be covered to meet the launch date. The committee was also concerned that priorities and resource scheduling would have to change for SCF$\text{'}$s Design and Production Departments. In three hours she would meet with senior management to decide to accept the client's request at their price or come up with an alternate plan. Songsee realized she should have several options for senior management to consider, along with a recommendation.

Should SCF accept or reject ACL's request? Which option would you select? What risks are involved?

How should SCF negotiate with ACL? How ean SCF and ACL develop a positive, long$-$range relationship? Give some specifics.