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The term voice of the customer is associated with: Nokia cell phones The Taguchi approach Concurrent engineering Quality function deployment Service blueprinting
The term "voice of the customer" is associated with:
Nokia cell phones
The Taguchi approach
Concurrent engineering
Quality function deployment
Service blueprinting
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Principles of Supply Chain Management A Balanced Approach
Authors: Joel D. Wisner, Keah Choon Tan, G. Keong Leong
5th edition
1337406499, 133740649X, 9781337672016 , 978-1337406499
