The text notes that management is both a science

and an art. Recall an interaction you have had with

someone at a higher level in an organization

(manager, teacher, group leader, or the like). In

that interaction, how did the individual use science?

If he or she did not use science, what could

have been done to use science? In that interaction,

how did the individual use art? If she or he did not

use art, what could have been done to use art?