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The ticketing department at the King Shaka International Airport has a ticketing area and needs to know how many agents to have on duty. A

The ticketing department at the King Shaka International Airport has a ticketing area and needs to know how many agents to have on duty. A maximum of 800 passengers per day arrive an average of 1.2 minutes apart (exponential) and require 1-3 minutes (uniform) to walk to ticketing. Ticketing requires 1 to 10 minutes (uniform) of service time. Compare the system using 5, 6, and 7 agents at ticketing. Run the model until all entities are processed.

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