The time zone difference was also a minor setback during the integration of the new stem as this was the cause of many of the delays. Trying to organize times when the project 1m members could meet and discuss details regarding the system integration and its features d been an issue since the initial startup. When the system was nally went live the US oduction support team was sent to London to assist in resolving other issues that occurred ring the rst couple of weeks of implementation (Bartlett II, Bartlett, 8:: Gusdorf, 2008). Time meet with the US based counterparts needed to be coordinated, and due to the time differencr 3 meetings often happened during the US based teams off hours (Bartlett II, Bartlett, 8:: lsdorf, 2008)