The tone of a written document is reflected in how you express yourself. The tone is

also an indication of the attitude of the writer.

$2\mathrm{.}2\mathrm{.}1$ Which questions should you ask when you decide what tone to use?

$(3)$

$2\mathrm{.}2\mathrm{.}2$ You are the head of a department and you received the following email

from one of the employees in your department. Identify four problems

with the tone of this email and provide an example from the text for each

problem. $(8)$

Hi

Why in the world did you not consider my application for a promotion?

Please find attached my curriculum vitae as proof of my suitability for the

position. I think you people in management can be inconsiderate and unfair.

Why do men in management never consider women for promotions?

Regards