The top managers and leaders of today and tomorrow are those who are capable of eliciting extraordinary performance from ordinary people". Justify this statement from Brian Tracy by providing the role of communication and constructive feedback as appears from the case study and your learning/research. The top managers and leaders of today and tomorrow are those who are capable of eliciting extraordinary performance from ordinary people". Justify this statement from Brian Tracy by providing the role of communication and constructive feedback as appears from the case study and your learning/research