The transcript recorded a less-than-stellar interaction regarding the freezing of wages. Despite the rough opening to the conversation recorded in the transcript, everyone seems to have found a next step leading to improvement. Given the context of the conversation and all the information you learned while in this class, draft an APA-formatted 2-3 page essay (title page and references do not count toward the page count) discussing:

• What went right during the conversation?
• What went wrong during the conversation?
• Were all individuals, in the conversation, being truthful? What would be their motivation to tell the truth or deceive?
• Is the resolution of committing to a new pay structure (at the end of the conversation) feasible? Was it a ploy? Why or why not?
• If you were managing the conversation, what would you have done differently?
• What is your opinion of the overall effectiveness of the conversation?