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The Trust Department of First National Bank offers two types of service, Basic and Premier. Trust customers with basic service do not grant trust officers

The Trust Department of First National Bank offers two types of service, Basic and Premier. Trust customers with basic service do not grant trust officers any discretion in managing their accounts. The trust officers or their assistants merely execute the actions prescribed by the customer and send monthly statements. Premier customers grant the trust officers broad discretion in managing their accounts, including the buying, selling, and distribution of trust assets. For years, the Trust Departments vice president assumed that the cost of these services was based on the amount of time the trust officers spent working on the accounts. But after some ebbs and flows in the market and the advent of various software packages for executing transactions, the vice president has begun to suspect that the costs of the services may have shifted. He has gathered the following information about the activities required by each service:

Using the traditional method of allocating Trust Department costs, which is based on trust officer labor hours, compute the cost per account to provide services to Basic and Premier customers. (Round cost per hour and final answers to 2 decmial places, e.g. 15.25.)

Activity Pool Department Costs Cost Driver
Basic account maintenance $641,036 Number of accounts
Transaction processing 1,450,044 Number of transactions
Account analysis 1,168,948 Trust officer labor hours
Total Trust Department costs $3,260,028

Other information is as follows:

Basic Premier
Number of accounts 2,000 1,400
Number of transactions 6,400 21,000
Total trust officer labor hours 15,800

18,480

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