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The two - step process for applying for a work permit at the Alaska Department of Labor is as follows. First, the administrator fills out

The two-step process for applying for a work permit at the Alaska Department of Labor is as follows. First, the administrator fills out an application and takes a picture (6 minutes). Then, a clerk enters the information and processes the permit (5 minutes). There are two administrators and three clerks. On average, 24 permits need to be processed per hour. What can you conclude?
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The total process output is the average of the number of licenses per hour of the administrators and clerks.
There should be more clerks.
The administrators are the bottleneck resources.
The clerks are a physical constraint.

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