The use of social media during work hours has become a controversial topic. While some organizations encourage employees to use social media in order to communicate with potential customers and get people talking about their products and services, other organizations are less progressive in their approach. These organizations may fear employees will post inappropriate content that reflects poorly on the organization or that employees will waste time that would have otherwise been spent doing more productive work. These restrictive policies may provide some peace of mind, but it may be at the expense of organizational growth. Which of the following best describes the opinion of the author with respect to the use of social media at work? radio_button_unchecked Allowing employees to use social media ensures organizational success. radio_button_unchecked Customers do not like to use social media. radio_button_unchecked The use of social media at work is not going to help productivity. radio_button_unchecked The benefits of social media use at work may outweigh the risks. radio_button_unchecked The risks of social media use at work are sometimes exaggerated