1. The various services offered by Google, such as(e-mail), Google Drive (word processing), or Google Calendar, all of which are accessed via a Web browser, freeing users from the task of installing or updating traditional desktop applications or worrying about storing or backing up data, are good examples of ________.

   		cloud computing
   		computer assembling
   		data mining
   		systems integration
   		internetworking

1 points

QUESTION 12

1. Worldwide banking group HSBC moving its back-office operations to China and India is an example of ________.

   		franchising
   		liquidating
   		outsourcing
   		internetworking
   		cloud computing

1 points

QUESTION 13

1. Who among the following coined the term "knowledge worker"?

   		Peter Drucker
   		Alvin Toffler
   		Johannes Gutenberg
   		Thomas L. Friedman
   		Mark Zuckerberg

1 points

QUESTION 14

1. The Electronic Communications Privacy Act (ECPA) offered far stronger support for e-mail communications than it did for voice mail.

   True

   False

1 points

QUESTION 15

1. According to Nicholas Carr, cloud computing may contribute to the decline in outsourcing. Which of the following justifies this statement?

   		An IT outsourcer's business is built around managing complex internal systems. A shift to a simpler cloud-based IT infrastructure should reduce the need for outsourcing.
   		Outsourcing is based on the availability of cheap labor; these workers will not be able to work on complex cloud-based IT infrastructures, thereby contributing to the decline in outsourcing.
   		Cloud computing is customized in each country, thus making it impossible to outsource.
   		Cloud computing is standardized in all countries, reducing the need for outsourcing.
   		An IT outsourcer's business is aimed at focusing on core business activities and increasing control costs, thus a simpler cloud-based IT infrastructure would discourage outsourcing.