The VP of Human Resources for a major pharmaceutical division with 3,000 employees located in downstate Illinois has requested that your team conduct a job analysis study of the Information Technology area within its division. The following information details some of the issues that have been presented to your team at the initial meeting with the VP of Human Resources:

---50% of the IT workforce located in the downstate facility has been with the company for less than 2 years.

---20% of the IT workforce has transferred/relocated to the facility over the last 10 years.

---5% of the IT workforce will be at retirement age in the next 3 years.

---There is a 20% yearly turnover of the IT employees and the average time to fill IT position is over 6 months, due in part to the long cycle time to get approval to replace employees when they leave the company and being able to attract talent to the downstate location.

The primary IT positions that you have been requested to focus on are the following: IT Management, IT Project Managers, Business Application Developer, Web Architect Developers, Network Administrators, Quality Specialists, Database Programmers.

1. Using the matrix below select the method (mark with an X) you would use to collect data from each job group listed below in the job analysis methodology chart.

Job or Job Group	Questionnaire	Individual Interview	Group Interview	Observation
IT Management
IT Project Managers
Business Application Developers
Web Architect Developers
Network Administrators
Quality Specialists
Database Programmers

2. What techniques would you use for collecting survey data? List and provide the advantages and disadvantages of the job analysis evaluation and ranking system for an organization.