The wheel of loyalty is composed of which of the following three main components?

Question $11$ Select one:

a$.$

Create loyalty bonds; build higher level bonds; deliver quality service

b$.$

Create loyalty bonds; deliver quality service; segment the market

c$.$

Build a foundation for loyalty; create bundling; build higher level bonds

d$.$

Build a foundation for loyalty; create loyalty bonds; reduce churn drivers

e$.$

Create loyalty bonds; understand customer value; understand service value