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The year is 1910, and you have been invited to visit the manufacturing facility of Skyway Luggage. The owner of the company, A.J. Kotkins, wants

The year is 1910, and you have been invited to visit the manufacturing facility of Skyway Luggage. The owner of the company, A.J. Kotkins, wants your perspective on how to make his employees more efficient and productive at their work. He has also invited several other management experts, who are considered to be the leading thinkers of the day. These management scholars want to discuss whether A.J. will benefit from using scientific management, bureaucratic management, or administrative principles in his factory. As you all sit in the Skyway conference room, a lively conversation breaks out.

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