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Thea is a resident in a refuge for women and children. Her husband has threatened her life and the life of her son and she
Thea is a resident in a refuge for women and children. Her husband has threatened her life and the life of her son and she has been granted a violence restraining order. Her 10-year-old son, Frederick, is very angry about being separated from his father. Frederick approaches Danielle, a new part-time refuge worker. He confides in her how much he misses his father and how desperately he wants to see him, or even just talk to him. He persuades Danielle to let him use the phone in the office to contact his father. Danielle agrees as long as she remains in the office with him. Frederick blurts out the address of the refuge before Danielle can stop him. She realises she will be in trouble from her supervisor, so she does not say anything to her. Later that night Frederick's father arrives at the refuge and attempts to break in. When he is questioned by the police, he tells them that Danielle let Frederick call him and tell him the address. Danielle faces a severe reprimand from her supervisor. Question 4 Describe one way that Danielle breached organisational procedures after the incident occurred. Question 5 When Frederick approached Danielle to ask to use the phone, what was the potential breach that Danielle should have identified? Question 6 Because Danielle did not identify the potential breach, what actual breaches occurred
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