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TheInnatPennhotelhas400roomswithstandardqueen-sizebedsandtworates:afullpriceof$320and a discount price of $150. To receive the discount price, a customer must purchase the room atleast two weeks in advance (this helps to

TheInnatPennhotelhas400roomswithstandardqueen-sizebedsandtworates:afullpriceof$320and a discount price of $150. To receive the discount price, a customer must purchase the room atleast two weeks in advance (this helps to distinguish between leisure travelers, who tend to bookearly,andbusinesstravelers,whovaluetheflexibilityofbookinglate).ForaparticularTuesdaynight,thehotelestimatesthatthedemandfromleisuretravelerscouldfillthewholehotelwhilethedemandfrombusinesstravelersisdistributednormallywithameanof250roomsandastandarddeviationof100.

Due to customer no-shows, The Inn at Penn hotel is considering implementing overbooking.Theforecast of no-shows is expressed by the discrete probability distribution below.F(Y) represents thecumulative probability distribution of no-shows. The Inn is sensitive about the quality of service itprovides alumni, so it estimates the cost of failing to honor a reservation is $400 in lost goodwill andexplicitexpenses.

What is the optimal overbooking limit, that is, the maximum reservations above the available 400roomsthatTheInnshouldaccept?

Providetheanalysisthrougha"stand-alone"Excelxlsxfile.YoumustsubmittheExcelfilewithproperformulasandinput data intoget credit.

Y

F(Y)

Y

F(Y)

Y F(Y)

0

0.01 6

0.24

12 0.67

1

0.05 7

0.28

13 0.72

2

0.09 8

0.30

14 0.80

3

0.15 9

0.40

15 0.88

4

0.20 10

0.50

16 0.95

5

0.22 11

0.53

17 1.00

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