Question
TheInnatPennhotelhas400roomswithstandardqueen-sizebedsandtworates:afullpriceof$320and a discount price of $150. To receive the discount price, a customer must purchase the room atleast two weeks in advance (this helps to
TheInnatPennhotelhas400roomswithstandardqueen-sizebedsandtworates:afullpriceof$320and a discount price of $150. To receive the discount price, a customer must purchase the room atleast two weeks in advance (this helps to distinguish between leisure travelers, who tend to bookearly,andbusinesstravelers,whovaluetheflexibilityofbookinglate).ForaparticularTuesdaynight,thehotelestimatesthatthedemandfromleisuretravelerscouldfillthewholehotelwhilethedemandfrombusinesstravelersisdistributednormallywithameanof250roomsandastandarddeviationof100.
Due to customer no-shows, The Inn at Penn hotel is considering implementing overbooking.Theforecast of no-shows is expressed by the discrete probability distribution below.F(Y) represents thecumulative probability distribution of no-shows. The Inn is sensitive about the quality of service itprovides alumni, so it estimates the cost of failing to honor a reservation is $400 in lost goodwill andexplicitexpenses.
What is the optimal overbooking limit, that is, the maximum reservations above the available 400roomsthatTheInnshouldaccept?
Providetheanalysisthrougha"stand-alone"Excelxlsxfile.YoumustsubmittheExcelfilewithproperformulasandinput data intoget credit.
Y | F(Y) | Y | F(Y) | Y | F(Y) |
0 | 0.01 | 6 | 0.24 | 12 | 0.67 |
1 | 0.05 | 7 | 0.28 | 13 | 0.72 |
2 | 0.09 | 8 | 0.30 | 14 | 0.80 |
3 | 0.15 | 9 | 0.40 | 15 | 0.88 |
4 | 0.20 | 10 | 0.50 | 16 | 0.95 |
5 | 0.22 | 11 | 0.53 | 17 | 1.00 |
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started