There are challenges of negotiating virtually and emphasized the importance of building rapport and trust to our success. Of course, "personal rapport is more easily developed in face-to-face communication"; however, we have a number of online collaboration tools available which can serve to "equalize" our interactions in virtual environments, and thereby help to "improve trust, cooperation, and optimism."

1. Explore available online collaboration tools (e.g., Microsoft Teams, zoom, Google Suite, etc.).

2. Select one and post a brief summary of its features and benefits along with your experience using it. NOTE: please read the question carefully and answer. Be specific and detailed in your answer, don't just list information. Thanks :)