There are four resources in a medical billing process. The unit load (Tp) of each resource unit to process one flow unit (a medical bill) is given below: Mailroom Clerk 3 min. Data- entry clerk 16 min. Claim processor 8 min. Claim supervisor 9 min. These numbers already include capacity waste factors. There are 2 resource units in the mailroom clerk resource pool, 1 resource units in the data-entry clerk resource pool, 3 resource units in the claim processor resource pool, and 3 resource units in the claim supervisor resource pool. Process utilization is 0.5. (Hint: you do not need utilization in computing capacities.)

7. Compute the cycle time.

A: 9.5 mins.

B: 20 mins.

C: 8 mins.

D: 3 mins.

E: 17 mins.

8. Given the utilization of this process, compute the throughput per hour. Hint: you did not need utilization in the pervious questions.

A: 7.2 units.

B: 3.18 units.

C: 1.5 units.

D: 6 units.

E: 16 units.

9. Compute the Takt Time.

A: 18.89 mins.

B: 15.83 mins.

C: 40 mins.

D: 10 mins.

E: 3.75 mins.

10. Compute the utilization of the least-utilized resource pool.

A: 0.24.

B: 0.114.

C: 0.04.

D: 0.1.

E: 0.088.