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There are three consecutive steps in a customer service process. The first two steps are each capable of serving 2 5 customers per hour while
There are three consecutive steps in a customer service process. The first two steps are each capable of serving customers per hour while the third step can process only customers per hour. Which of the following statements regarding this system is true?
The first and second steps are bottlenecks for the system.
There are floating bottlenecks in the system.
If the first two steps are run at full capacity, then the third step has a waiting line.
The entire system is capable of processing customers per hour.
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