There is a current backlog with release of information. The current staff are 4.5 FTE. How many more (additional) FTE's are needed in the ROI area given the tasks/volume/avg time to complete the tasks? Can you please provide the mathematical calculations and explanation to determine this? Thank you.

Current ROI Staffing: 4.5 FTE

Workload:

Tasks	Volume (weekly)	Average time to complete individual task
Telephone Calls	100	10 minutes
Open and log mail	100	5 minutes
Subpoena	5	3 hours
Walk-in Requests	50	20 minutes
Insurance Requests	45	45 minutes

Determine the additional FTEs needed in the ROI area. Use a 7.5 hour work day for your calculation.