There is an important commercial lending business that needs to investigate their process yield in order to support their business improvement strategies. Suppose the commercial lending business has established that a decision to reject or accept the loan application must be made in 10 days or less.

1. Assume the continuous distribution model and develop an analysis on this process. Develop all applicable calculations regarding process capability to explain in detail the current situation. Remember to consider the normality and non-normality situation. Remember that the process capability calculations are based on the long term. Explain the calculations.

2. Then, develop the discrete distribution model establishing all the required assumptions: number of opportunities per unit? What is the unit? What is the opportunity? Develop an analysis explaining the current situation.

3. Compare results from part 1 and 2. What are the differences? What are the similarities?