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These are used to determine the training program's payoff for the company. Examples of these include increased production and reduced costs related to employee turnover,

These are used to determine the training program's payoff for the company. Examples of these include increased production and reduced costs related to employee turnover, accidents, and equipment downtime as well as improvements in product quality or customer service. Select one: a. Results b. Reaction outcomes c. Return on investment d. Affective outcomes

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