these employees to higher levels of performance and productivity. Antonio believes that most people are motivated by the satisfaction they receive from doing their jobs. He thinks that workers have a personal need to do well on the job. Another manager, Dexter, argues that while Antonio may be right, it is important to offer nancial incentives . Dexter believes that workers don't really want to come to work and that managers therefore have to provide a IrcarrotIr to ensure quality and productivity. Part of his evidence is that employees keep complaining about pay, working conditions, and benets even though the company pays well above average for the industry and the area. Several days after this conversation, both Dexter and Antonio attend a workshop on employee motivation that explains Herzberg's motivationmaintenance theory. Refer to Case 7.1. Dexter's theory of motivation prior to the workshop most closely matches which of the following theories? (A) Motivational factors in Herzberg's theon (B) Selfmotivations controlling your expectations (C) Maslow's safety needs (D) McGregor's theory X