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Think about one of your most recent interactions as a client or customer of a public sector or nonprofit organization. The organization may be a
Think about one of your most recent interactions as a client or customer of a public sector or nonprofit organization. The organization may be a part of local, state, or federal government or a nonprofit that provides services to the public. Write a brief account of your experience addressing the following issues: What was the organization and what goods or services were you attempting to obtain? How satisfied were you with the performance of the organization? What did you find satisfactory or unsatisfactory about the organizations performance? What factors about the organization do you think account for the level of performance you observed? What role do you think the organizations personnel or personnel policies played in the level
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