Think of a situation in which creating a diagram that maps a health care organization's inflows, outflows, and feedback loops would be valuable. How could you use SWOT analysis within your own organization to find areas to improve or reorganize? Provide an example, either within your work environment or in society at large, of when using systems thinking had an impact on a group's ability to identify process improvements or draw conclusions on large problems within society.

Work environment would be patient appointment scheduling.