Think of a time when you communicated as a leader.

What was the reason and context for communication?

2. Who were the persons relevant to the communication context?

3. What environmental and personnel factors may have impacted on the success of the communication?

4. What was the desired outcome of the communication?

5. What were the available methods of communication? Evaluate these against their suitability for your specific communication requirements.

6. What potential barriers did you identify? How did you minimise the impact of these?

7. Give details of any business policies, procedures, regulations or legislation that you incorporated into the communication process?

8. Which media did you use to communicate? How was this relevant to the context?