Think of two (2) environments that you have been in: the first being an environment that did not confront the brutal facts and where people (and the truth) were not heard, the second being an environment that did confront the brutal facts and where people had a tremendous opportunity to be heard. How do leaders manage to motivate their teams to act vs. de-motivate them? How can leaders create a culture or workplace environment where all people feel included, heard, and respected