This course is Human Computer Interface

Phase 1, the requirements analysis phase, often includes three components (page 106), i.e., functional requirements, non-functional requirements, and user experience requirements. Assume you are asked to design a system for hospitals that will allow receptionists to check in people at the hospital faster. They wish to develop an interface that meets both the receptionist and patient's needs (user-centered design). Describe in detail the three components for Phase 1 of such a system to facilitate proper design.