This Group assignment is based on finding an effective Knowledge Management System $($KMS$)$ for a real organization. Through this assignment, students will demonstrate their understanding of the components, processes, and considerations involved in designing and implementing a knowledge management system. In this assignment all students are considered as business consultants and should analyse the existing KMS for that organization.

Instructions:

Organizational Context:

$$ Select an organization $($with appropriate modifications for confidentiality$)$ as the basis for your assignment. $($Organization selection should be approved by the instructor$)$

$$ Provide a brief overview of the organization, including its industry, size, structure, and core business activities.

$$ Describe the organizational goals and objectives, as well as any specific knowledge management needs or challenges the organization may face.

Knowledge Management System Design:

Identify the key components and processes required for an effective knowledge management system in the selected organization. Consider the following aspects:

$$ Knowledge Capture: How will the organization collect and capture knowledge from various sources, such as employees, customers, partners, and external resources?

$$ Knowledge Organization: How will the organization categorize, structure, and organize knowledge to facilitate easy retrieval and utilization?

$$ Knowledge Storage and Access: What technological infrastructure, platforms, or databases will the organization use to store and provide access to knowledge assets?

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Group Project $$ CMPT $641$ Winter $2024$

$$ Knowledge Sharing and Collaboration: How will the organization foster a culture of knowledge sharing and collaboration among employees and stakeholders? What mechanisms or tools will be implemented to facilitate this?

$$ Knowledge Transfer: How will the organization ensure the transfer of critical knowledge from experts to newcomers or across different teams or departments?

$$ Knowledge Maintenance and Updates: How will the organization ensure the relevance and currency of knowledge assets over time? How will outdated or obsolete knowledge be identified and updated?

Implementation Considerations:

$$ Discuss the potential challenges, risks, and barriers that may arise during the design and implementation of the knowledge management system.

$$ Identify strategies and measures to mitigate these challenges and ensure a smooth adoption of the system within the organization.

$$ Consider the organizational culture, leadership support, employee engagement, change management, and training needs for successful implementation.

Benefits and Measurement:

$$ Identify and describe the potential benefits and outcomes the organization can expect to achieve through the implementation of the knowledge management system.

$$ Discuss the key performance indicators $($KPIs$)$ or metrics that can be used to measure the effectiveness and impact of the system on organizational performance and knowledge sharing.

$$ Students are encouraged to write recommendation as represent effective and efficient pathway for the organization.