this is a business question the just dont have a option for it

How should you respond to this annoying snafu? Oa. Write a forceful direct e-mail berating Haley Wholesale for its mistake to try to get a discount Ob. Write a direct e-mail to Mr. Kroll requesting that the company re-ship the blinds in white, Oc. Pick up the phone and ask Mr. Kroll, the service manager at Haley Wholesale to take back the black blinds