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This is business writing class. Please give me 3 o 4 lines answers. Do not write if you have no idea. 1. Describe the features
This is business writing class. Please give me 3 o 4 lines answers. Do not write if you have no idea.
1. Describe the features of a good positive response to a routine request.
2. Describe the features of an effective claim denial.
3. Describe the different techniques that you can use to subordinate the refusal in a bad-news message.
4. Explain how a counterproposal can be used to preserve a relationship with the reader when denying a request or when delivering bad news.
5. Describe how constructive criticism must be delivered.
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