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This shift did not impact just one department within a company, but all of them (Gray, 2017; Infante- Moro, Infante-Moro, Martnez-Lpez, & Garca-Ordaz, 2015).

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This shift did not impact just one department within a company, but all of them (Gray, 2017; Infante- Moro, Infante-Moro, Martnez-Lpez, & Garca-Ordaz, 2015). Billing, accounting, treasury management, stock management, cost accounting, human resources management, payroll, budget accounting, customer management, and many more activities and duties are now automated in businesses. There are countless computer tools that these companies' employees should use at any given time, some of which are more general: spreadsheets, word processing packages, databases, etc., and others which are more specific to the area: invoices, computerized payroll and accounting, TPS, ERP, and so on.

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