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This step is important. You want this conversation to be a dialogue, not a one - way lecture from you. ( One - way lectures

This step is important. You want this conversation to be a dialogue, not a one-way lecture from you. (One-way lectures usually feel good for the lecturer but rarely create buy-in on the part of the listener.) By waiting at this point, you signal to the employee that this is a dialogue and that you will be working together to find a solution.

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