This task require to assume the role ofNational Human Resources Managerof CupNBake Caf Company and complete a Job Analysis for the position ofNational Site Manager.

ENVIRONMENT ANALYSIS OF THE JOB

Brief summary of National Site Manager's role:

1. The National Site Manager will be placed as the overall site manager for each location of the CupNBake Cafes and Bakeries.
2. They will be located at the head office in Melbourne, although frequent travel to all sites will be an expectation of the position.
3. They will require the following experience and skills:

• Project management skills
• Hospitality/Baking and operational experience and knowledge
• Proven expertise in overseeing multiple locations
• High level communications and negotiating skills
• Experience with negotiation and managing finances

Review the CupNBake Strategic Plan, focussing on their key points related to staffing andUse the template provided to develop the Job Analysis.

Strategic Plan

Executive Summary

Established in 2012 in Melbourne, Victoria, CupNBake was the initiative of two brothers Alan and Peter McCarthy - one a baker and one a barista.

Their dream was to establish a caf with bakery linkages for a fresh and unique twist on the caf arena.

They have both drawn on their lengthy experience in their specialised industries and established relationships to bring their dream to fruition.

CupNBake now has 3 primary sites; Melbourne, Sydney and Canberra - all which are flourishing.

A key objective for this Strategic Planning period is to decide and plan the future for CupNBake.

Mission Statement:

To deliver efficient and professional service with a smile, provide the highest quality coffee and freshly baked goods in family friendly and relaxed environments.

Vision Statement:

Having customers want to return!

Our Values:

Core values underpinning our activities:

• Create warm, welcoming, family friendly and relaxed hubs
• Sustain excellence in all service areas specifically customer service
• Engage and support in the community of all caf locations
• Embrace our staff and support them through to their highest success
• Be environmentally aware and actively reduce impact through our service

Strategic Objectives by December 2025:

1) Open 5 more sites across Australia in the following areas: ALL with Bakery onsite

• NSW South Coast - Eden to Ulladulla region - Mid 2023
• Gold Coast, Queensland - Late 2023
• Hobart, Tasmania - Early 2024
• Townsville, Queensland - Mid 2024
• Adelaide, South Australia - Late 2024/Early 2025

2) To establish and maintain high quality customer and community communication and participation

3) To have every site location well led, high performing, profitable and accountable

4) To develop and support our people

5) Update and redesign website information and have linkages set up for individual site locations

6) To have profit overall 10-15% higher by 2025 then 2022.

Operational Objectives BY December 2023:

1) Scout location for NSW South Coast - Eden to Ulladulla region Site

2) Shortlist 3-4 potential locations

3) Engage stakeholder communication/inputs for above sites

4) Identify materials and resources needed to commence building or design of site selected

5) Identify staffing requirements for new site/s both Caf and Bakery

6) NSW South Coast site fully operational from August 2023

ACTIVITES Performed by National Site manager:

Activities description:	Repetitive/Irregular/Sequence	Core competencies:	Degree of difficulty:
Overall management of each CupNBake Caf and Bakery locations	Repetitive	Ability to manage projects.	Difficult
Frequent travel to all sites	Sequence	Demonstrated experience managing numerous sites.	Medium
Project management of site renovations and expansions	Repetitive	Project management skills	Very Difficult
Implementation of new CupNBake products and initiatives	Repetitive	Hospitality/baking experience as well as operational knowledge.	Very Difficult
Management of site finances	Irregular	Negotiation and financial management experience	Easy
Evaluation of site performance	Sequence	Proven expertise in overseeing multiple locations performance	Easy
Negotiation of leases and supplier contracts	Irregular	Excellent bargaining, negotiation and communication abilities.	Medium
Staff management and development	Repetitive	Communicate effectively with employees	Medium
Health and safety management	Repetitive		Medium
Development and implementation of marketing campaigns	Repetitive	C	Easy

ENVIRONMENT ANALYSIS:

1. Identify the environments that this role will be working including:
   1. What stages the sites are at
   2. Safe/unsafe
   3. Controlled/Uncontrolled
   4. Training/Briefing required

Environment description:	Safe/Unsafe	Controlled/Uncontrolled	Training required/Briefings: