Question: This task requires you to prepare a 'Peer Review Feedback Report'. In this report you are to Identify any areas in which your colleague's
Â
This task requires you to prepare a 'Peer Review Feedback Report'. In this report you are to
Â- Identify any areas in which your colleague's work needs to be improved, paying particular attention to the FASEA Code of Conduct and Standards.
- Identify the technical errors in the file notes, and how the file notes, fact find, and Statement of Advice Request could be improved further.
- Identify anomalies when it comes to strategy recommendations.
- Refer to lectures, seminars, suggested readings, professional and scholarly literature to support your feedback. CLIENT DATA FORM JUERGEN AND ULLA SANCHEZ
PERSONAL DETAILS
Juergen | Ulla | |
Client reference / File number | ||
Title | Mr. | Ms. |
First name | Juergen | Ulla |
Middle name | ||
Surname | Sanchez | Sanchez |
Preferred name | Juergen | Ulla |
Date of birth | 19 January 1985 | 20 July 1984 |
Gender | Male | Female |
Marital status | Married | Married |
Country of birth | Australia | Australia |
Nationality | Australian | Australian |
Resident status | Permanent Resident | Permanent Resident |
CONTACT DETAILS
Contact details | Juergen | Ulla |
Preferred communication method | ||
Home phone | Not recorded | Not recorded |
Work phone | Not recorded | Not recorded |
Mobile phone | 0401000000 | 0466000000 |
Home email | ||
Work email | Not recorded | Not recorded |
Address details | ||
Residential address | 2 JAMES BOND STREET IVANHOE VIC 3079 | |
Time at current address (months) | ||
Are you likely to remain in your current residential address? |
YesNo | |
Postal address | Not recorded | |
|
Comments |
HEALTH DETAILS
Health details | Juergen | Ulla |
|
Health information is | Not disclosed Not discussed
| Not disclosed Not discussed
|
Current health | Excellent | Excellent |
|
Medical history | ||
Do you smoke? | YesNo | YesNo |
Number of cigarettes | ..... per day | ..... per day |
Do you drink alcohol? | YesNo | YesNo |
Beers | ..... for week | ..... for week |
Wines | ..... for week | ..... for week |
Spirits | ..... for week | ..... for week |
Private health cover |
|
|
Health insurance | ||||||
|
Insurer and plan name | Policy number |
Owner |
Cover type |
Excess |
Premium |
Under advice |
Bupa - Mid Hospital - Silver Plus, Top Extras |
123 |
Juergen |
$0 | $0 Monthly |
YesNo | |
|
- Basic Saver Plus |
123 |
Ulla |
$0 | $0 Monthly |
YesNo |
EMPLOYMENT DETAILS
Employment details | Juergen | Ulla |
|
Employment information is | Not disclosed Not discussed
| Not disclosed Not discussed
|
Employment status | Self Employed | Full-time |
Industry | Unknown | Unknown |
Company name | Self Employed | |
Job title | Butcher | Barista |
Commencement date | ||
Hours per week | 40.00 | 30 |
|
Duties of occupation (e.g. office vs site vs labour % splits) | Administrative : 0.00% Supervisory : 0.00% Travel: 0.00% Manual: 0.00% | Administrative : 0.00% Supervisory : 0.00% Travel: 0.00% Manual: 0.00% |
Salary / Wage (per annum) | $0 | $0 |
Super Guarantee Contribution (SGC) | ||
Is salary sacrifice available? | YesNo | YesNo |
Are you degree qualified? | YesNo | YesNo |
Have you been recently retrenched? |
YesNo |
YesNo |
|
Planned changes to employment or income in the next 12 months? | YesNo If Yes, details: | YesNo If Yes, details: |
Have you worked outside of | YesNo | YesNo |
Australia? | ||
|
Comments (e.g. do you expect to continue with your current occupation?) |
ESTATE PLANNING
Estate planning details | Juergen | Ulla |
|
Estate planning is | Not disclosed Not discussed
| Not disclosed Not discussed
|
Wills | Juergen | Ulla |
Do you have a will? | YesNo | YesNo |
Location of original will | ||
Date of will | ||
Date last reviewed | ||
|
Executor of will is | Not disclosed Not discussed Disclosed/Discussed | Not disclosed Not discussed Disclosed/Discussed |
|
Beneficiary is | Not disclosed Not discussed Disclosed/Discussed | Not disclosed Not discussed Disclosed/Discussed |
|
Power of attorney is | Not disclosed Not discussed Disclosed/Discussed | Not disclosed Not discussed Disclosed/Discussed |
SOCIAL SECURITY
Social security details | Juergen | Ulla | ||
|
Social security is | Not disclosed Not discussed Disclosed/Discussed | Not disclosed Not discussed Disclosed/Discussed | ||
Are you currently receiving Centrelink benefits? | Yes | No | Yes | No |
Customer Reference Number (CRN) | ||||
Type of Income Support Payment | ||||
Payment amount (Annualised paid fortnightly) | ||||
Are you claiming the Family Tax Benefit? | Yes | No | Yes | No |
Amount received (Annualised paid fortnightly) | ||||
Are you a Commonwealth Seniors Health Card (CSHC) holder? |
Yes |
No |
Yes |
No |
Are you a DVA health card holder? | Yes | No | Yes | No |
Do you hold any other concession or health care cards? |
Yes |
No |
Yes |
No |
|
Details of other entitlements received or cards held: | ||||
Have you gifted any assets in the last five years? | Yes | No | Yes | No |
Would you like to explore your Centrelink options? |
Yes |
No |
Yes |
No |
|
Comments |
Assets
NET WEALTH
|
Description |
Owner |
Current value |
Purchase price |
Linked liability |
Insured | Available for investment |
Under advice |
Lifestyle assets are | Not disclosedNot discussedDisclosed/Discussed | ||||||
Motor Vehicle | Juergen | $30,000 | $0 | YesNo | YesNo | YesNo | |
Household Contents | Juergen and Ulla | $60,000 | $0 | YesNo | YesNo | YesNo | |
Other Life Style | Juergen and Ulla | $2,000 | $0 | YesNo | YesNo | YesNo | |
Investment assets are | Not disclosedNot discussedDisclosed/Discussed | ||||||
Stocks | Ulla | $10,000 | $0 | YesNo | YesNo | YesNo | |
Property assets are | Not disclosedNot discussedDisclosed/Discussed | ||||||
Primary Residence | Juergen and Ulla | $1,000,000 | $0 | YesNo | YesNo | YesNo | |
Investment Property | Ulla | $540,000 | $0 | YesNo | YesNo | YesNo | |
Liquid assets are | Not disclosedNot discussedDisclosed/Discussed | ||||||
Current Savings | Juergen | $200,000 | $0 | YesNo | YesNo | YesNo | |
Current Savings | Juergen and Ulla | $18,000 | $0 | YesNo | YesNo | YesNo |
Superannuation assets are | Not disclosedNot discussedDisclosed/Discussed | ||||||
CBUS Personal Super | Juergen | $200,000 | N/A | N/A | N/A | N/A | YesNo |
HORSES | Ulla | $20,000 | N/A | N/A | N/A | N/A | YesNo |
Other assets (Please let us know if you own other assets that are not listed above, e.g. property, motor vehicles, bank accounts, investments, boats, collectables, business assets, etc.) | |||||||
YesNo | YesNo | YesNo | |||||
Total | $ |
Liabilities
| Description (Please provide details of your liabilities, e.g. credit cards, personal loans, mortgages, overdrafts, accounts payable) |
Finance provider |
Borrower |
Credit limit |
Outstandin g balance |
Repayment s / Frequency |
Interest rate (p.a.) |
Fixed / Variable |
Tax deductible interest |
Loan term |
Insure d |
Under advic e |
Liabilities are | Not disclosedNot discussedDisclosed/Discussed | ||||||||||
Long term | |||||||||||
Primary Residence Mortgage Account No: | Juergen and Ulla |
$0 |
$650,000 | $0 / Monthly |
0.00% |
0.00% | Yes No | Yes
|
| Investment Property Mortgage Account No: Kensington |
Ulla |
$0 |
$297,000 |
$0 / Monthly |
0.00% |
0.00% |
Yes No |
Yes No | |||
Other liabilities (Please let us know if you have other loans/debts that are not listed above, e.g. credit card debts, personal loans, mortgage, overdraft, accounts payable.) | |||||||||||
Total | $ |
Net worth
Total assets | $ |
Plus total retirement assets | $ |
Less total liabilities | $ |
Net worth | $ |
NET CASHFLOW
Income summary | |||
Income is: | Not disclosedNot discussedDisclosed/Discussed | ||
Source of income | Juergen | Ulla | Joint |
Ordinary Wages | $120,000 | ||
Ordinary Wages | $30,000 | ||
Investment: Rental Kensington | $24,960 | ||
Total | $120,000 | $54,960 | $0 |
Total combined | $ |
*Income Amount is annualised
Additional Details | Juergen | Ulla |
Do you anticipate any significant changes to your income in the next 12 months? |
YesNo |
YesNo |
Are you expecting to receive any lump-sum payments in the next 12 months (e.g. inheritance, sale of assets, etc.)? |
YesNo |
YesNo |
|
Comments |
Expense summary | |||
Expenses are: | Not disclosedNot discussedDisclosed/Discussed | ||
Source of expense | Juergen | Ulla | Joint |
Income Tax | $35,400 | ||
Income Tax | $2,000 | ||
Tax-Deductible Mortgage Payments Kensington |
$20,384 |
Mortgage Payments | $59,982 | ||
| Other All Utilities, Council and Body Corporate |
$10,744 | ||
Groceries | $16,240 | ||
Other Personal Care Personal and Medical |
$6,004 | ||
Other Car Expenses Car related expenses |
$4,480 | ||
Total | $ | $ | $ |
Total combined | $ |
*Expense Amount is annualised
Planned future significant expenditure (e.g. new car, renovations, overseas trips, etc.) | ||
What | Amount | Timeframe (Months) |
PROTECTION
Life insurance | ||||||
Life insurance is | Not disclosedNot discussedDisclosed/Discussed | |||||
Insurer and plan name |
Policy number |
Owner |
Life insured | Cover type Sum insured | Premium (p.a.) |
Under advice |
| Yes No | ||||||
| Yes No | ||||||
| Yes No | ||||||
| Yes No | ||||||
Additional information | Juergen | Ulla |
|
What areas of your life would you like to protect with insurance? | Assets Debt Lifestyle Travel Children's expenses Medical expenses Funeral expenses Other | Assets Debt Lifestyle Travel Children's expenses Medical expenses Funeral expenses Other |
Are you finding the policy/policies affordable? |
YesNo |
YesNo |
Are you considering cancelling / decreasing? |
YesNo |
YesNo |
What features / benefits of the product |
are a 'high priority' for you? | ||
|
What features / benefits of the product are a 'low priority' for you? | ||
|
Comments |
Additional information | Juergen | Ulla |
Does the cover amount reflect the true cost of these assets? |
YesNo |
YesNo |
|
Details | ||
|
Comments |
OBJECTIVES
Your objectives to reach your goals should be:
S- SpecificM- MeasurableA- AttainableR- RealisticT- Time bound
Include as much information as you can to assist in developing a solution tailored to your specific objectives. Consider the priority and an estimated amount required to obtain the objective.
Goals & Linked Objectives | |||||
Adviser identified | |||||
Objective | |||||
Category | |||||
Timeframe | Year(s) | Month(s) | |||
Priority | |||||
Adviser comments | |||||
Goal description | Goal type | Target date | Target amount | Regular saving | Frequency |
About your financial goals | Juergen | Ulla |
At what age would you like to retire? | ||
What is your desired retirement income (p.a.)? | ||
|
What are your past experiences with investing, if any? | ||
|
Does it matter whose name investments are in? | YesNo If Yes, details: |
|
Are there any types of investments you would like to include or avoid in your portfolio (e.g. for ethical reasons)? | YesNo If Yes, details: |
|
How long before you think you will need to access your investments? | Less than two years Between two and five years Between five and seven years Greater than seven years |
When selecting a platform, what is more important to you, cost or features? | Cost Quality of features |
|
How do you intend on funding your retirement? | Accumulated super Rental income Social security Investment dividends Part-time employment Other If Other, provide details: |
What are your expected lump sum expenses in retirement? (not otherwise stated, e.g. home renovations) | |
|
What measures are you prepared to take in the event you fall short of your retirement goals? | Work longer Reduce your income needs Draw down on your capital Adopt a more aggressive risk profile Downsize your home Other If Other, provide details: |
YOUR REASONS FOR SEEKING FINANCIAL ADVICE Wealth creation / Investment & savings
- In ScopeOut Scope
|
What areas would you like to explore in relation to your existing investments or growing your wealth? |
Retirement/ Superannuation planning
- In ScopeOut Scope
|
What concerns or considerations do you have regarding your current superannuation or your ability to support your desired retirement lifestyle? |
Social Security
In ScopeOut Scope
Please make a note of any questions you have in relation to your entitlement to government benefits - such as a pension or allowance. |
Debt Management
In ScopeOut Scope
What are your concerns or goals in relation to managing debt - such as credit cards, loans or mortgages? |
Protection
- In ScopeOut Scope
Estate Planning
In ScopeOut Scope
Other
In ScopeOut Scope
CLIENT DECLARATION
- We acknowledge that we have been given a Financial Services Guide and Adviser Profile by the adviser who will prepare our Statement of Advice.
- We hereby declare that the information contained in this form is true and correct to the best of our knowledge. Our financial adviser has explained to us the information necessary to assess our circumstances and provide advice in respect to our objectives. We are not aware of any other information that we have failed to disclose to the person to whom this form has been given which would be relevant to the preparing of our Statement of Advice.
- We give our permission for this information to be used for the preparation of our financial plan and we understand that the investment recommendations will be based solely on the information supplied in this form and any supporting documents provided.
- We understand that if the information contained in this form relating to our relevant circumstances is, or becomes incomplete or inaccurate, then the advice contained in the Statement of Advice may not be appropriate for us, and that, before acting on the advice, we need to consider the appropriateness of the advice, taking into account our objectives, financial situation and needs.
- We understand that investments that have higher potential returns also usually involve a higher risk of losing money, and acknowledge that the asset allocation agreed to is an adequate reflection of our attitude to the investment strategy.
- We understand that our Tax File Number(s) is/are collected and stored as they may be requested by financial institutions for purposes related to our superannuation and/or investments. If we have provided our Tax File Number(s), we authorise our financial adviser or another representative of Gill Private Wealth to provide, acting on our behalf, our Tax File Number when requested for these purposes (unless we have notified our financial adviser in writing otherwise, either in relation to a particular instance or generally).
- We understand that in the interest of efficient and accurate record keeping Gill Private Wealth may record our discussions from time to time and will retain any such recordings on file.
- We agree to pay our financial adviser a Statement of Advice plan preparation fee of $ 1500 including GST.
|
Juergen Sanchez |
20/03/2024 | |||
Client name | Signature | Date |
Ulla Sanchez | 20/03/2024 | |||
Client name | Signature | Date |
ADVISER NOTES
We had a discussion around risk tolerance but did not complete a risk profile questionnaire.
Juergen was happy to invest in growth assets but did not want to invest for too long - he will be suited to high growth.
Ulla was more conservative and did not like shares - I believe she is better as growth because they are both young.
Both Ulla's parents have diabetes and her mother has hypertension as well. They are in their sixties but were diagnosed in their fifties.
Meeting Notes 1 - Introductory meeting Background
The clients were referred to me by Rocco, a lawyer, and we have agreed to a revenue split if the client's go ahead with the advice. To date, I am reasonably well versed with super advice, have some knowledge of insurance advice, and do not know much about self-managed super funds advice and margin lending.
Juergen and Ulla Sanchez
The couple contacted the practice because they were referred by their solicitor. Juergen is self employed butcher, earning approximately $120k and Ulla feels that they really need some good financial advice as they have debts and little idea of how they are going to fund their retirement and what options they have with their superannuation funds. The increasing interest rates and cost of living pressure is worrying her as their fixed rate mortgage comes off in April and converts to variable rate.
The couple are aged in their late 30's and they have 2 children - Darwin aged 10 and Alexis aged 8 who are in primary school.
The couple have previously sought financial advice before but their adviser left the industry as he could not pass the FA exam after four attempts and were a little nervous. I would recommend predominatly investments with a low risk profile because of this.
I questioned their goals and objectives, getting Ulla to think about what their future retirement might look like and if they forsee any changes in their situation.
Juergen received an inheritance from his mum for around $200K but they haven't done anything with it so its sitting in a Term deposit. They're not sure what to do with the funds, other than spending $30,000 travelling overseas, mainly to the UK and watch a few games of Juergen's favourite soccer team.
Ulla works on a casual basis at a couple of caf's as a Barrista earning $30,000 p.a.
They have listed their assets and liabilities as follows:
Home Value $1.0M Contents - $100K Car - $60K (2 cars) Super accounts
- Juergen: $200,000 with CBUS super fund
-Ulla: $40,000 with HESTA industry super fund
-Ulla: $20,000 with Australian Super Fund Cash - $10,000 (ING)
Term deposit - $200,000 (ING)
Mortgage outstanding on their home - $650,000 with NAB Car Loan - $30k
Goals and objectives -
Ulla felt they should be more conscious of their cashflow spending to better understand their future affordability. Juergen was rather quiet and did not say much, nodding along as we discussed. I focussed more on Ulla. In summary this is what we discussed:
- To determine whether their super accounts are producing good returns or whether they should move
- Inheritance Lump sum - discuss with Juergen options for the inheritance
- Have enough money for an annual international holiday
- Allow some reserves for quick access - dollar amount to be confirmed after she speaks to Juergen privately.
I felt that the above goals were too much and did not want to confuse them further by talking about other goals and objectives.
Ulla mentioned that their accountant suggested that they invest in property and should consider setting up a Self-managed Super Fund. I told them that it is a great idea, but I will come back to them.
Advised I would contact the clients after 5 weeks to see if they wish to proceed with me putting together a comprehensive Statement of Advice for them.
Follow up Meeting 2 Notes : Juergen and Ulla Sanchez
The couple have agreed to progress to the preparation of a SOA.
Juergen and Ulla attended meeting. Juergen made it known that he relies heavily on Ulla regarding finances.
Focus was to follow up on action items from last meeting and discussing their future goals with both in the room.
Juergen was not happy with how his super account was going and thought he should be getting much higher returns. He thinks they should get insurance, but Ulla said it's a waste of money. I did not pursue it further. Ulla would like advice on reviewing their spending and look at what can be done regarding cash from the inheritance which is currently sitting in a term deposit.
Ulla admits she has taken little interest in her super fund but is not keen to take any risk. She seems to have a conservative risk profile. She thinks her super fund fees are high relative to Juergen's super fund and asked why that would be the case. She seems cost conscious.
We briefly spoke about risk and return, and the couple seemed happy with my assessment of their risk profiles. I think they are both growth investors.
Ulla wishes to retain $10K cash as emergency funds.
No large capital expenditure required apart from annual international holidays (costs of around $30,000 p.a.).
Currently Juergen's super account that he presented shows that he is invested in a balanced investment option with 61% growth currently. I discussed the option of rebalancing to a growth allocation in line with our discussions and Juergen agreed with that.
Ulla's super account is also invested in a balanced investment option. She advised that she thinks a more conservative investment option might be better because she doesn't like risk. However, after some discussions, I told her that aggressive will be better and she agreed to stick with a growth option.
We spoke about investment of the inheritance and that I would recommend an investment across a range of asset classes - International, Australian shares, Fixed interest, Cash and Alternatives via a wrap account. I explained a wrap account to the couple, but they had trouble understanding how it works. I advised them not to worry because I would provide them with the PDS which they could read and gain a better understanding.
They said that their friends made lots of money from investing in crypto currency, and they want to invest in cryptocurrency as they think now is a good time. My licensee does not have any on the APL, but I referred them to an online provider. I referred them to a property developer for an off the plan property. The developer promised a 2% referral fee which I will share with the Sanchez's. I won't tell Franco the lawyer.
I mentioned to them that if they set up a SMSF, they can do property syndicate investing.
Juergen mentioned to me that he wants me to call him after the meeting to discuss something's (He did not want Ulla to know about this) I said fine. I called him and mentioned that he has a lady friend and he wants to give her some money from his inheritance. I said I will find a way.
File Note 3 - Phone Call Juergen and Ulla Sanchez
Spoke to Juergen and Ulla and reconfirm items to commence the financial plan.
Product comparison - We explained to Ulla that we completed a product comparison and the outcome showed that ABC Super fund whilst $500 p.a. more expensive than her current fund, generates higher returns. Ulla didn't seem overly convinced but did agree to proceed. I also said our research indicates that Juergen can generate significantly higher returns if he moves to the XYZ Super fund. Juergen said he was happy to consider this.
Term deposit - Confirmed amount of $200,000. Confirmed maturing on 9/4/2024 with interest rate 4.60% with ING Bank. After puttng money aside for the overseas holiday and the cosmetic surgery, Ulla was happy to consider investing the funds in the Frodo Baglin Wrap account.
I mentioned that a Self Managed Super Fund could be appropriate if they want to invest in property. Many of the clients I know have made good returns with SMSF.
I told them margin lending is something they should consider as they can grow their wealth much faster. Re confirmed goals:
- Ulla would like to retain the inheritance under her name and invest appropriately after paying for their holiday.
- Retain $10,000 in emergency funds
- To amend their super fund holdings in line with their risk profiles
- Would like their super benefit to go to each other upon death.
- Have funds put aside for their holidays.
|
SOA Details | |
Client Names | Mr Juergen and Mrs Ulla Sanchez |
| XID(Xplan entity ID) (main client entity) | 99999 |
Adviser | Ten Haag |
Age & DOB | Juergen: 19/01/1985 Ulla: 12/07/1984 |
Date Request prepared | 15 Mar 2024 |
Type of Advice | Standard |
Who is this document for | Joint |
Ongoing service level recommended? | Yes |
Incorporating previous advice by reference? | No |
Include the incomplete Fact Find warning? | |
Time Critical SOA? | No |
|
Fees | |
Are Initial Fees being charged? | Yes |
UPFRONT FEES | |
SOA Fee ($) incl. GST | $2,400.00 |
Charging method for SOA Fee | Product |
Implementation Fee ($) incl. GST | $0.00 |
Charging method for Implementation Fee | Deduct from super |
| Additional information regarding upfront fees: $2,400 from Juergen's super | |
ONGOING FEES | |
Ongoing Service Fee Type | Flat Dollar |
Ongoing Service Fee Amount | |
- Either Flat dollar fee ($) | 2,500 incl GST |
- Or percent based fee (%) | |
Charging method for ongoing service fees | Deduct from super |
| Additional information regarding ongoing service fees: $2,500 from Juergen's super |
Client Objectives |
|
|
Scope of Advice |
| Scope of advice
Scoped out
Important:An Insurance Needs Analysis has been scoped out. Please ensure the following warning is included in the Scope of Advice section of the SOA: As you have elected for us not to undertake a full insurance needs analysis, we are unable to determine if the levels of cover you wish to apply for are appropriate for your needs. Please be aware that this may result in you holding levels of cover that are insufficient to meet upfront and ongoing liabilities resulting from an unforeseen insurable event. Please contact us should you wish to have your insurance needs assessed. |
|
Strategy Recommendations |
Please summarise the steps in the recommended strategy indicating any chronological order that may be applicable: Superannuation Strategies recommendation Ulla, we recommend that you; Super account:
Juergen, we recommend that you; Super account:
Personal Insurance:
Term deposit:
$150,000 into the moderately aggressive Investment option
Joint Cash at bank
|
| ALTERNATIVE STRATEGIES CONSIDERED Briefly detail any alternative strategies you have considered that you wish to mention in the SOA.
|
|
FUTURE STRATEGIES CONSIDERATION - Juergen and Ulla - as you are both under 65 year of age, you are eligible to make additional concessional and non-concessional contributions to your super account and gain valuable tax concessions. A salary sacrifice arrangement could be established for you both. Part of the annual cash surplus could also be invested into super. |
|
Product Recommendations |
|
Please detail platform and investment recommendations Juergen to rollover super to new XYZ Super account.
Juergen to establish a new investment wrap account with Frodo Baglin Wrap Service
To establish a new term deposit under joint names with CBA bank
|
|
Projections |
|
Additional information for modelling purposes: |
|
Please includeStandard Projectionsin the SOA, which include:
|
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