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This task will require you to complete the following: Communicate developed customer service policies and procedures to staff, provide access of developed customer service policies
This task will require you to complete the following: Communicate developed customer service policies and procedures to staff, provide access of developed customer service policies and procedures to customers and Initiate staff training to enhance customer service based on developed customer service policies and procedures. 1. Communicate the developed customer service policies and procedures from Workplace Task 2 to staff members. During communication, discuss the following to the staff members: At least two customer service needs identified in the customer service plan. Components of the customer service policies and procedures. At least two expectations from staff members based on customer service policies and procedures
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