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This week we continue reading The Phoenix Project. Using what was learned in Chapters 16-18, please answer the following: Chapter 16: Do you think any

This week we continue reading The Phoenix Project. Using what was learned in Chapters 16-18, please answer the following: Chapter 16: Do you think any discussion of a high-severity incident can ever be truly "blameless"? Why or why not? Chapter 17: What type of information system is experiencing problems now? How might you apply the lessons learned to a health care information system? Chapter 18: IT outsourcing was discussed in Chapter 14. How are Steve's views changing? What do you think of his evolving view of IT within the company

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