This week, we're concentrating on the idea of the service profit chain, a notion that connects financial performance, customer loyalty, and staff pleasure. Understanding this idea is essential to managing and enhancing service quality in any kind of firm. I want you to do the following tasks so that we can better comprehend and apply this idea: 1. Go through our textbook's part on the service profit chain. Make notes about the chain's essential elements and their interactions with one another. 2. Select a real-world business that you think makes good use of the Service Profit Chain. Describe the business in brief and give your reasoning for choosing it. 3. How is each Service Profit Chain component implemented by this selected company? 4. Based on your investigation, are there any possible areas where the company's current Service Profit Chain optimization could be improved? If yes, describe them and explain how you believe they could improve their overall performance