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Title: The design tricks Amazon uses to get you to buy Link: https://www.youtube.com/watch?v=T_pRsxGplEg Click the link above, watch the video and answer the questions below

Title: The design tricks Amazon uses to get you to buy

Link: https://www.youtube.com/watch?v=T_pRsxGplEg

Click the link above, watch the video and answer the questions below

Question 1:

Name and describe at least three (3) psychological tactics that Amazon uses to persuade consumers to buy products. Provide an example of each.

Question 2:

Explain the role of personalization in eCommerce. What are the benefits and issues associated?

Question 3:

Explain how reviews impact the online buying experience. List two (2) ways Amazon or other online retailers can leverage reviews to help drive sales.

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