TM260: Security, Ethics and Privacy in IT and Computing

Question 1: (6 marks) You are working as an IT Help Desk staff member at a university who is receiving calls from employees and students During COVID-19 pandemic asking for technical help with their hardware, software and network problems. Many of the employees are working remotely and using the university resources. Develop a suitable policy (Code of Ethics) to Support the Ethical Practices of your job in this context. (Write not less than 6 points)