TMGT603 Leadership & Ethical Behaviour

Mini Case Study : Leader Personality:

Chen is a middle manager in a service delivery organization that operates as a national disability service provider. He is responsible for many front-line service delivery staff.

When he applied for the position, he undertook personality testing using the OCEAN Model, which his organization has made a mandatory requirement before confirming a new hire's appointment.

His test scores indicated the following:

O - low score

C - high score

E - high score

A - high score

N - high score

Questions: 1. What do you believe are the characteristics of the job that made these scores relevant for the organization?

2. What are the implications of total reliance on the OCEAN evaluation?

3. Considering the Building Blocks of Skills, what are other considerations which could have been brought into play in evaluating Chen's evaluation for employment?