To avoid fear of public speaking, we should realize that?

Group of answer choices

Public speaking is simple, just speak a bit louder.

Public speaking is only changed by the more formal clothes we wear.

Public speaking is merely an extension of speaking skills we already have.

Public speaking is scary, so admit it and jump in.

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Question 2

1pts

"That is an interesting thought. Since it is a bit outside the purpose of this talk, could we use it as next meeting's topic?" is an example of what Q&A technique?

Group of answer choices

Tabling a question

Establishing and communicating a time limit

Keeping your response calm

Paraphrasing the closing

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Question 3

1pts

Trudy was glad to give live now where a speech focused on getting a customer to purchase rather than back in Aristotle's day when speeches had such a formal structure. Does Trudy understand the history of speeches?

Group of answer choices

Yes, speeches today only have one main idea in each.

Yes, today is far more casual in length and purpose than in Aristotle's day.

No, Trudy is trying to persuade which Aristotle recognized as a primary purpose of speeches.

No, there were no sales presentations in Aristotle's day.

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Question 4

1pts

Lia was so anxious in her speech; she could not hold still. She moved away from the podium to walk back and forth across the podium. Was this a problem?

Group of answer choices

Yes, her microphone might not reach.

No, that's why there are slides on the screen for focus.

No, dissipating nervous tension is a good idea.

Yes, while this may remove tension, it can easily be distracting.

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Question 5

1pts

Janine has a naturally low voice. She knows this is what many public speakers strive for. With that natural ability should she focus just on her talk or what other vocal quality?

Group of answer choices

2.Always focus on the speech content, knowing with this skill she can speak more quickly.

Always focus on the speech content, but volume might also deserve special attention.

Pitch for women should be higher, not lower.

Having a leadership voice, lets her focus only on the speech content.

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Question 6

1pts

Which of the following is the best opening to a speech requesting funding for a new fingernail polish?

Group of answer choices

You will be excited to hear about this investment opportunity.

My name is Netty Neighbors and I own Netty Nails.

"Luck consists largely of hanging on by your fingernails until things start to go your way," said Aaron Alston.

This proposal outlines Netty Nails expansion request.

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Question 7

1pts

Cari has been asked to give a speech on safety regulations in her office. She's worried that the topic will be boring and her audience won't pay attention. What key aspect of the speech is she overlooking?

Group of answer choices

Nothing, it is just a boring topic that is required.

Having a good joke to start the talk.

Picking a good time and place for the speech.

Thinking about what the audience will want to know about this topic

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Question 8

1pts

In a speech on environmental impact, the audience is encouraged to submit written questions that will be responded to and sent out after the talk with the powerpoint slides. Is this a good idea?

Group of answer choices

No. It makes it look like the speaker is not confident enough to answer the questions.

Yes. The speaker can share more information if not interrupted by questions.

Yes. Since this is technical, it is important to be very precise in how questions are addressed.

No. It avoid audience participation, which allows the audience to clarify open issues.

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Question 9

1pts

Laila is training new call center associates and wants to ensure they understand the requires opening and closing call sequences. What is a good technique for her class of 20 new associates.?

Group of answer choices

Complete role play time with partnered employees.

Have a quiz at the end of the session.

Tell them and have the complete individual written scenarios.

Use powerpoint slides for each separate concept.

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Question 10

1pts

For years, her friend made gentle fun for how her hands moved with about anything that she said. Cutting back on all that flailing will be important in the business context. Right, or not?

Group of answer choices

Yes. Those movements might knock something over.

No. Being authentic comes first.

No. Body language is needed in all speeches.

Yes. Focus on the wording in a speech.

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Question 11

1pts

Ryan is anxious about his first company speech. Which of the following will help him overcome this anxiety?

Group of answer choices

Asking a coworker to listen to a run-through of his speech.

Buying a new sports coat to look professional.

Knowing that the audience doesn't know much at all about this issue.

Asking to be scheduled last, when most are thinking more about going home.

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Question 12

1pts

Why do magicians often pull audience members on stage?

Group of answer choices

It makes the magician look better compared to an average guy.

It increases audience engagement to have some participate.

It is a special fee they earn when that person pays more.

It is a way to have a plant in the audience make the trick look real.

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Question 13

1pts

Why is an expert often not the best choice to give a speech?

Group of answer choices

An expert may know so much that his or her ego may not let him or her do something so simple.

The expert may use too much scientific jargon, so the audience loses the main idea.

An expert needs charts and documents to explain minute details, and there is no projector.

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Question 14

1pts

Which is the best title for a speech to the local chamber of commerce explaining your company's upcoming engagement with the community?

Group of answer choices

Tinyscapes now in Littleton

What Can Tinyscapes Do for You

Tinyscapes to Share Plans

Tinyscapes Eager to Support LittletonHere's How

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Question 15

1pts

Whenever Lina trained corporate groups about the past years with a boss who made inappropriate advances she tended to tap or hit the podium. Should she stop?

Group of answer choices

No. This is a sensitive topic and highly visible reaction.

No. They need to pay attention to this.

Yes. She should stick to the list of things-to-do-in-response.

Yes. Speeches should be strictly factual.

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Question 16

1pts

Peggy often became frustrated in her Introduction to Psychology course as the professor answered one after another student question taking the further and further from the lecture topic. What has gone wrong?

Group of answer choices

Nothing is wrong. Everyone should have a say in class.

The professor seems to have lost control of the audience.

Nothing is wrong. The professor is using the audience engagement technique.

The professor is using this as filler when not prepared to lecture.

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Question 17

1pts

With crews working shifts that span 24 hours a day, what is one thing Satya needs to keep in mind as she prepares her live talk that will be replayed to employees on other shifts?

Group of answer choices

Raise and lower her voice to show her emotion

Wear a bit more make up for the camera

Keep it to 20 minutes or less

Look into the camera more than the live audience

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Question 18

1pts

Her boss told her that putting the speech together about the new time card system would take three prongs to get everyone convinced. What three things could he be referring to in terms of composing her speech?

Group of answer choices

Years in charge of security, Costs to the company with inaccurate cards, Risk of unauthorized personnel

Logic, Upper Management Support, Company Expense

Cheating, Company Expense, Violations

Breakin results, Company Expense, New employee pictures

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Question 19

1pts

Caleb wanted the employees to increase their donations to the company foundation. As he gave the annual report on foundation expenditures and benefits he added uplifting background music in various places. What techniques of maintaining and audience's interest is Caleb using?

Group of answer choices

Suspense

Involve

Surprise

Senses

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Question 20

1pts

Having just finished an advanced degree in religion, Benjamin eagerly used his final thesis for his first talk. What probably went wrong?

Group of answer choices

A thesis is written with highly technical language of the field, leaving the common audience missing important understandings.

A thesis is copy-written material and should not be publicly reviewed.

A thesis is in either Greek or Latin so the audience will not understand.

A thesis is far too long for a single religious service.

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Question 21

1pts

Carts have been rolling in to cars in the parking lot. Getting all employees to help manage the problem is the topic of Ishmael's speech. What should he include in his approach?

Group of answer choices

Management's support for the one-employee one-cart policy, Employee fines

Number of customer complaints, Number of carts to be collected, Number each employee must do each day

Stories about the child hit by a rolling cart and the older woman who had no cart upon entering the store

His years at the store, Drop in customer satisfaction, Risk of damage to even employee cars

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Question 22

1pts

Jayden has one hour for this part of customer service training for new employees. Which is the best way to reinforce the learning?

Group of answer choices

Put the sales associates on the floor for one hour.

Introduce each concept and repeat it three times.

Set aside some role play time with partnered employees.

Have a quiz at the end of the session.

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Question 23

1pts

Kerrie paid $100 to eat dinner and hear the candidate for governor talk. Which of the following summaries of the speech would leave Kerrie satisfied with her entry fee?

Group of answer choices

The inspirational candidate theme music.

The candidate's bashing of likely opposition.

The candidate's abilities to discuss water planning stream by stream.

The candidate's obvious enthusiasm and state-specific spending plans.

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Question 24

1pts

If you have personal experience and feel emotional about a topic, how might your body language help your speech?

Group of answer choices

Be large enough to be seen in a large room.

Cover for the poor microphone sound.

Stimulate audience participation.

Distract them from not having all the facts updated.

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Question 25

1pts

Amelia, truly appreciated the paired speakers sincerity as they moved forward or back in synchronicity. When she saw them make the identical movements in a later convention, how did Amelia feel?

Group of answer choices

Indifferent. It was the content that mattered.

Deceived. Unlikely to trust the speaker.

Entertained. Speakers are the entertainment.

Amazed. Appreciative of the practice.