To be well led, high performing, profitable and accountable. Ensure that all financial operations, performance indicators and results support the strategic policies Identify new and expand existing sources of revenue and ways to help more classrooms in need. Achieve profits of at least 10% per annum. Increase our reach Increase range of products and services offered to reach a larger target market Increase sales to increase donations to needy classrooms. Continue building deeper customer relationships Customer-centred practice, with a focus on meeting their total needs for high-quality technology Strengthen the skills of our people, to better support customers Drive innovation to better meet customer demands Attract, engage and develop the best staff Continuing the drive to a customer centred, high performance workforce and culture Strengthening the skills of our people, to better support customer needs Empowering innovation and responsiveness to change Continuing to enhance the diversity of our workforce Exploring the use of technology in human resources. Consider the identified information needs and Worlducations goals. Develop communication protocols for the following: a. Protocol for emailing other staff and customers. b. Protocol for Zoom Meetings with staff and customers.

Email Communication Protocol
Communication Activity
Key Requirements of Communication Activity
People Involved	Person/s responsible for coordinating activity
	Other people involved in the activity (e.g. audience)
Protocol/s to be Implemented

Zoom Meeting Protocol
Communication Activity
Key Requirements of Communication Activity
People Involved	Person/s responsible for coordinating activity
	Other people involved in the activity (e.g. audience)
Protocol/s to be Implemented